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Before the First Spin: Responsible Gambling at Felixspin Casino

Gambling here is for adults aged 18 and over, and every Felixspin Casino account carries deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Felixspin Casino Ltd. (C-87039, Malta) holds licence MGA/B2C/676/2012 from the Malta Gaming Authority, one of the most rigorous regulatory frameworks in online gaming.
Player safeguards

Checked Before You Play, Not After

Felixspin Casino keeps the essentials in plain sight, so nothing about limits or help is buried.

Minimum age
18+
Licence
Malta Gaming Authority, MGA/B2C/676/2012
National register
BetStop
National Gambling Helpline
1800 858 858
Limit questions

Tools You Set First, Not Last

Before you pay in. This cap decides how much you can pay in over a chosen stretch, so set it before a session starts rather than after a loss.

A firm stopping point. It halts play once your net losses reach the line you chose, which suits anyone who wants a firm stopping point without watching the clock.

Timed reminders. A short message appears after the stretch of play you choose, bringing your attention back to the clock so you can decide to stay or stop.

Distance for a while. This pauses your account for a set break you pick, useful when you need distance without shutting the door for good.

Close the door a while. Choose this to lock yourself out of the account for longer, and it fits when limits keep slipping and you want the decision made once.

Spending control

Get Your Limit in Place

At the settings screen
Sign in with your email address, open the settings area of your profile and check your details are current.
Old limits, new choices
Find the limits tab and look at what is already in place, because a previous choice may still be active and worth keeping.
Choosing the right figure
Pick deposit, loss or session control, then choose a figure you can live with for ordinary weeks as well as good ones.
Does it show yet?
Save the change and go back to the overview, where the new limit should be listed; if it is missing, ask support to look.
Where to Get Help

Free Help at the Other End of a Call

By the end you will know three free services you can reach today, without telling anyone you know.

National Gambling Helpline
Run by the government and free to call at any hour, this line offers confidential counselling to players and to worried relatives, plus self-help tools and a way to find local services near you. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Meetings run by people who gamble and have stopped, held across the country, where players and their relatives can sit in a room and talk with others who understand the pull. gaaustralia.org.au
National Debt Helpline
Trained financial counsellors give free advice on gambling debt to players and partners, by phone on weekdays during business hours, so money worries get a plan rather than a panic. ndh.org.au

How Long Should You Step Back For?

Hours or Days Off. This gives you a rest of hours or days without losing anything. You start it inside your Felixspin Casino account and play stops for the length you pick. It suits a short reset, not a lasting change.

Distance That Holds. Closing access inside your account for a long stretch is the firmer choice, and it stays in place once it begins. You set it in your account settings. When time is up, you ask before play returns.

BetStop Coverage. Australia runs BetStop, the national self-exclusion register operated by the Australian Government through ACMA. You apply there in about five minutes and can name someone to support you. It lasts at least three months, up to lifetime. betstop.gov.au

You Can Protect the People Around You

Keep your sign-in details to yourself. Nobody under 18 can hold an account, so proof of identity is required before the first withdrawal is paid out. Households should keep sign-in details private, because anyone who reaches the account plays under that adult's name.

A cleaner, filtered screen at home. Device-level blocking software lets a parent or partner filter gambling sites on a shared computer, tablet or phone before a child is ever handed the device. Set it up, then check the filter list yourself rather than trusting a default.

Talking first, before accusations. Partners and friends can help most by starting a calm conversation about money and time rather than blame, then ringing the National Gambling Helpline on 1800 858 858 together. Its counsellors answer at any hour and can point to services near you.

You Keep Going Past the Point of Enjoyment

Catching the shift early is easier than undoing it later. A deposit limit set before play, or a pause taken today, is the simplest first move and costs you nothing but time.

If two or three of these feel familiar, that is your cue rather than a verdict.

  • Playing longer than you planned to
  • Chasing a loss with a bigger deposit
  • Borrowing money to keep playing
  • Hiding your play from people close to you
  • Feeling tense on days you do not play
  • Spending money set aside for bills
  • Telling yourself you will stop tomorrow
You are checking now

Limits, pauses and staying out

You will know exactly which limits hold, how long a pause lasts and where outside help comes from.

Can a self-exclusion be lifted before the period runs out?+
No. The exclusion you choose runs for its whole length, and the account stays closed to play for that entire time. Reopening is possible only once that period has fully passed.
Do the limit settings work the same on a mobile browser?+
Yes. The account area in the mobile version carries the same limit settings as the desktop view, so deposit limits, loss limits and reminders are all reachable from your phone. Nothing is lost by setting them on a smaller screen.
How do I close my Felixspin account permanently?+
Send the request to the support team by email from your registered address, and the account is closed for good rather than paused. Keep in mind this closure covers this casino only, so BetStop is the step that reaches other providers.
Why does the casino need proof of age before I play?+
Because play here begins at 18 and older, and age is part of the identity check every new account goes through. Documents are reviewed once, then the account opens for deposits and games.
What changes during a cooling-off period, and when can I play again?+
A cooling-off period locks your account so no deposits or bets can go through while it lasts. It ends on the date you picked, then play is possible again without a further request from you.
Does excluding myself here also stop me at other casinos?+
No. An exclusion set in this account covers this casino alone, while BetStop is the national register that reaches licensed wagering providers across the country. If wider cover matters to you, join BetStop as well as excluding yourself here.

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